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CSM Administration - How do I update my CSM applications?

To update an extension in Business Central, follow these steps using the Admin Center.

  • If you are currently logged into Business Central, you will see that your website address looks something like this:
    • https://businesscentral.dynamics.com/test12345/Demo?company=Test
  • Access the Admin Center by replacing the text after your Tenant ID (in the above example, it is "test12345" with "admin" - so then your website address will resemble:
    • https://businesscentral.dynamics.com/[tenant_id]/admin
  • Choose the environment where you want to update the extension

Note: We recommend installing new updates in a sandbox environment for testing before updating your production environment. 

  • Select the Apps button to view all installed extensions
  • Find the extension requiring an update
  • Select Install update or Update app to update the extension
    • You can refresh the Manage apps screen to check on the update status
    • The message will show Update is Scheduled or Updating... until the process is complete

    Caution:

    • Test in Sandbox first:
      • Always update extensions in a Sandbox environment before rolling them out to Production.
    • Review Release Notes:
      • Release notes should be fully reviewed as part of your testing process, as they may include information on new setup and configuration requirements. Release notes can be accessed here.
    • Communicate with affected users:
      • Notify your team of any potential changes or downtime during the update process.  Users should be logged out of Business Central prior to installation of the release; if this is not possible, please advise your users that it may be necessary to refresh or log out/log in to Business Central in order to continue working with the application.