Sending Listing Data

Once you have created a CSM listing, you can send the listing to your WooCommerce platform by choosing the Actions ribbon, then choosing the Channel Integration menu and executing Send All Listing Data to Channel function. This will

• Send the basic information about the item to WooCommerce.
• As part of this process, a new, corresponding product will be created on your WooCommerce platform. WooCommerce will assign a unique identification number to this record; this value will be retrieved by CSM and presented in the External ID field on the listing’s Listing Status FastTab.
• The Last External Update Result field on the Listing Status FastTab will also contain information about the process; this is particularly useful if CSM was unable to send the listing information to WooCommerce, as the message in this field will contain insight into the nature of the error.

CSM follows standard Business Central sales pricing logic when it comes to sending a product’s unit price to WooCommerce. If the Price Group Code field on the relevant sales channel record has been populated, CSM will first attempt to locate a price for the item within that price group; if a price exists, it will be sent to WooCommerce. If CSM is unable to identify a price within the assigned price group, it will use the unit price that has been defined for the item record.

You can also perform these actions against multiple listing records at once from the CSM Listings page:

• Select the relevant CSM listing records. 
• From the Actions ribbon, choose the desired action in the Channel Integration group. Both the Send All Listing Data to Channel and Send Listing Base Info to Channel actions can be executed for multiple CSM listing

Note: the instructions in this section pertain to the export of variant or non-configurable items from Business Central to WooCommerce. Exporting a configurable item (defined as a top-level or parent item with a number of “children” based on variable attributes) is a multi-step process; see here for more information.

Channel Integration Options

Each of the channel integrations can also be run individually and/or setup in a job queue.  

If setting these integrations up in a job queue you will also need to mark the External Requires Update toggle on the Listing Status FastTab of the listing.  Talk more with your partner or support on how to automate thig. 

Send Listing Base Info to Channel: this will send basic information about the configurable item to WooCommerce. 

Sending Images to Channel: this will send only image to the channel

Send Attribute Values to Channel:  This will send only item attribute values to the channel

Send Config Children to Channel: this will send the listing’s children to WooCommerce, where they can be viewed in the Variations section of the WooCommerce product record. These children are not created as separate WooCommerce products, but rather variants of the original, top-level item. WooCommerce will assign a unique SKU number to each configurable child; this value will be retrieved by CSM and presented in the External SKU ID field on the child listing’s Inventory Information FastTab. In addition, the External Requires Update field for all child listings will be turned off.

Send Price Update to Channel: this will send only pricing to the channel

Send Additional Categories to Channel: this will send only additional categories to the channel

Send Availability to Channel: will manually calculate inventory based on your setup options and send the new inventory availability to the channel.  

Next: Retrieving Data from the External Platform