Am I responsible for keeping my customer's app version current? How?

The short answer is 'Yes.' Here's how:

Keeping your customer's Suite Engine products updated is a routine task. Microsoft does not automatically update our Apps, and it is your responsibility, as the Partner of Record, to keep your customers' apps current. To update your or your customers' version:
  • Go to the Business Central (BC) Admin Center, most easily accessed from within BC – see below:

  • In your admin center, you might have one or more environments. Click on the link to the environment that you want to update:

SE Environment

  • Once in the environment screen, click on the "Apps" button:

BC Environment

  • Update all Apps for Suite Engine that are out of date:
    • DO THIS IN A SANDBOX FIRST AND TEST.
    • IF YOU HAVE ANY DOUBTS ABOUT WHAT YOU ARE DOING, CALL US FIRST.

Install Update

    • You will arrive on the billing.stripe.com custom portal, where you can enter a dummy credit card.
    • Click on the "+ add a payment method:"

Add Stripe Payment Method

  • Refresh the page, or better still, reload Dynamics BC, and you should see your Suite Engine Subscriptions as follows:

Subscription Status in BC