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CSM Sales Channels - Introduction

Overview of CSM Sales Channels and how we can configure them to map Business Central to your platform.

As mentioned in the CSM Introduction, we use the term Sales Channel to describe the core configuration that represents the connection between Business Central and your hosted Marketplace or eCommerce platform. Sales Channels contain unique configuration rules, customer mapping, and item mapping.

Example: you could set up a Sales Channel for Amazon FBA, one for Shopify B2C and another one for BigCommerce B2B

The documentation for our Sales Channels will go through each feature and how it impacts your integration. If there are features that are platform specific, we will be sure to mention that in the documentation.

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