CSM Sales Channels - Introduction

As mentioned in the CSM Introduction, we use the term Sales Channel to describe the core configuration that represents the connection between Business Central and your hosted Marketplace or eCommerce platform. Sales Channels contain unique configuration rules, customer mapping, and item mapping.

Example: you could set up a Sales Channel for Amazon FBA, one for Shopify B2C and another one for BigCommerce B2B

• Search for CSM Sales Channels and select the related link

  • There are several FastTabs in CSM Sales Channels and we will go through each section in detail:

    • General

    • Order Management

    • Gift Card

    • Customers

    • Listing Management

    • API Data